What is Data Looksee™
is an easy-to-use, integrated analysis environment that combines structured and unstructured (textual) data to bring customer experience (CX) to the surface. It helps users find previously unknown insights in their text based data (such as social media engagement, call center data, chat, return feedback, survey responses and more) to reveal customer sentiment, consumer trends, hidden product concerns, or service issues. Data Looksee™
provides an unencumbered environment that you manipulate to fit your analysis goals. Unlike other interfaces that force the user to conform to the way someone else thinks you should look at your data, with Data Looksee™
you dictate how you want to see your data.